Businesses abandon Plain Old Telephone Service because it is outdated, costly, and no longer reliable. Companies need faster, smarter, and more flexible phone systems. That is why modern VoIP solutions are taking over.
The History of POTS
Plain Old Telephone Service, also called POTS, started in the late 1800s. For over a century, it powered homes and offices across the world.
At first, it was simple. A copper wire connected phones through a switchboard. Later, it grew into a massive network with millions of miles of wire.
Why POTS Worked for So Long
POTS worked well because it was stable. Calls were clear, lines rarely went down, and the system was easy to use. Businesses trusted it because it worked everywhere.
For decades, POTS was the backbone of business communication. From small shops to big companies, it kept people connected.
The Limits of POTS
However, POTS had limits. POTS could only carry voice calls. Copper wires were required in every building. Maintaining those wires was expensive.
As businesses grew, POTS could not keep up with new needs. Companies wanted more features than basic calling. They needed faster and more flexible systems.
The Rise of Digital Communication
In the 1990s and 2000s, the internet changed everything. Email, instant messaging, and video calls became common. Businesses saw that copper-wire phones could not compete with digital tools.
Digital communication was faster, cheaper, and global. Meanwhile, POTS stayed the same. That gap only grew wider.
Businesses Abandon Plain Old Telephone Service for Better Options
Today, businesses abandon Plain Old Telephone Service in large numbers. Phone carriers are even phasing it out. Many no longer service old copper lines.
According to the FCC and telecom providers, carriers are actively phasing out copper-line POTS networks across the U.S.
Companies that stay on POTS risk dropped calls, rising costs, and outdated hardware. It is simply no longer a good fit for modern business.
Why Businesses Choose VoIP
VoIP, or Voice over Internet Protocol, uses the internet to make calls. It replaces copper wires with digital networks.
VoIP is cheaper, faster, and more flexible than POTS. It also works anywhere there is internet. That means employees can use their business number from the office, home, or on the road.
Cost Savings with VoIP
POTS lines are expensive to maintain. Monthly bills are high, and long-distance calls cost extra.
With VoIP, calls travel over the internet. This makes them far cheaper. Even international calls cost much less. Over time, the savings are huge.
Features That Plain Old Telephone Service Could Never Offer
VoIP comes with features that POTS never had. These include voicemail-to-email, call forwarding, video meetings, and auto attendants.
Because of these tools, businesses can work faster and smarter. Teams stay connected, no matter where they are.
Flexibility for Hybrid Work
Remote work is here to stay. POTS ties people to their desks. But VoIP works anywhere with Wi-Fi or data.
That means employees can answer calls on their laptops or mobile phones. Businesses gain flexibility and speed.
Integration with Other Systems
Another big reason businesses abandon Plain Old Telephone Service is integration. POTS stood alone. VoIP connects with email, video, chat, and even security systems.
This creates one smooth system for communication. Employees no longer jump between tools. Everything works together.
Why Proclaim VoIP is a Smart Choice
In Albuquerque, many businesses choose Proclaim VoIP because it is reliable, affordable, and easy to use. It also comes with strong local support.
WiredNM installs Proclaim VoIP systems and connects them to your network. That way, your business gets a modern system that works from day one.
Why Work with a Local Installer
Installing VoIP the right way matters. A professional VoIP installer in Albuquerque ensures your system runs without glitches.
DIY setups often lead to bad call quality, dropped calls, or security issues. With a local expert, you get clean wiring, network reliability, and ongoing support.
The Future Without POTS
The future does not include Plain Old Telephone Service. Carriers are shutting it down. Businesses that wait too long will be left without service.
That is why switching now makes sense. It gives businesses time to train staff, adjust to new tools, and save money.
Businesses Abandon Plain Old Telephone Service to Stay Competitive
Competition drives change. Companies that switch to VoIP gain better tools, lower costs, and more flexibility. Those that stick with POTS fall behind.
To stay competitive in Albuquerque and New Mexico, businesses must embrace modern phone systems.
Conclusion: Time to Make the Switch
Businesses abandon Plain Old Telephone Service because it no longer works for the modern world. It is costly, outdated, and disappearing fast.
VoIP, especially Proclaim VoIP in Albuquerque, is the smart replacement. It saves money, adds powerful features, and works anywhere.
Ready to move on from POTS? Contact WiredNM today to learn more about VoIP installation in Albuquerque.